As a fleet manager, you’re counted upon to run a smooth, successful operation while problem-solving and boosting team performance all at once. It can be an overwhelming job, and it’s easy to see why some managers can feel at times like it’s just too much. However, it doesn’t have to be a stress-inducing task to manage a delivery fleet, especially if you’re already someone with superb organizational skills. If you’re finding yourself stressed, overwhelmed, or simply curious about how to boost your business to the next level, read on for more ways to ensure the continued success and survival of your fleet.
1. Fix Problems Before They Happen
When you’re managing a larger fleet, or even a smaller one, problems are bound to come up. There are unexpected costs, unforeseen problems with drivers or shipments, and maintenance issues to address. When you’re dealing with a large number of cars, it can be tough to keep track of the exact needs of each vehicle and each driver. That’s why it’s important to use incredible organizational skills to keep everything running smoothly.
When you’re aware of the exact amount of mileage of each vehicle, plus each car’s history and specific issues and needs, it will be easy to foresee problems down the road. If you know a specific car needs a new part or is due for a check-up, waste no time in addressing the issue. With cars, the sooner you fix the problem the less chance it will have to wreak havoc on the rest of the vehicle. If you start to notice certain troubling patterns with specific drivers, jobs, or routes, use your prediction skills to try and manage the situation before it gets out of hand. As a fleet manager, your greatest tool is your ability to preempt disasters, anticipating them even before they strike.
2. Encourage Accountability
You can’t be on every job in every single car all at once. That’s why your drivers need to have a sense of accountability when it comes to the work that they do. Keeping track of each driver’s error patterns and specific problems or weaknesses will help you address those problems specifically with drivers before they become routine. If you’re able to track each driver’s route, see how they work best, and understand that each driver is a unique human being with specific needs and quirks, you’ll be able to use that understanding to impress each driver with a sense of increased accountability when it comes to the work that they do. Each driver should remember that they are representing the company, and as such it’s up to them to do a great job and bring each car home safely.
3. Invest in Fleet Tracking Software
Perhaps no fleet management tool is more helpful than tracking software, which helps managers keep track of everything from gas costs to mileage to driver performance to any impending repairs that need to be made. By investing in fleet management solutions by Quarles or another trusted service, you’ll be making sure nothing happens in your fleet without your knowing about it. Being able to keep track of everything related to each job and driver of your fleet will help you not only engage in quality control measure, but it will also help you predict and preempt any problems you see down the road by being able to sense certain patterns in driver habits, car performance, or maintenance checks.
4. Go Green
After keeping your fleet safe and bringing in jobs on time, your first priority as a fleet manager should be making a profit. Nothing could be more beneficial for your or your clients than making sure you save the most money on each job that you possibly can. For fleet managers, that often means going green. If you’re using GPS software and taking steps to synchronize fuel costs and practices within your fleet, you’ll already be saving a ton of money by switching to a universal performance standard. However, you can supplement these savings by investing in green cars to boost productivity and decrease harmful emissions in one stroke.
5. Embrace Change
As a fleet manager, it’s hard to resist the urge to control everything and maintain one well-worn, tried-and-true standard for your fleet’s productivity. However, as the times change, it’s important not to overlook new opportunities because of the risk involved. As a manager of a successful fleet, you’ll have to be flexible enough to keep moving and changing in order to keep up with the times and increase your fleet’s chance of providing the best and most consistent service to clients. Sometimes that means taking a chance on new ideas or technology.